Frequently Asked Questions

Your questions matter, and we’re here to answer them.

At Hemma Wellness, we believe being informed is the first step to feeling better. Whether you’re new to hormone therapy or simply exploring your options, it’s natural to have questions. Here, you’ll find answers to the topics women ask about most—like safety, lab testing, and how care works.

And if you don’t see what you need, just reach out. We’re here to make sure you feel supported, confident, and clear at every step of your journey.

About Our Services

What is hormone therapy?

Hormone therapy uses hormones that match those your body naturally produces. It is often used to ease perimenopause and menopause symptoms such as fatigue, weight gain, sleep issues, and mood changes.

Is hormone therapy safe?

When it is prescribed and monitored by a licensed clinician, hormone therapy can be a safe and effective option for many women. It is not right for everyone. Your plan is tailored to your symptoms, health history, and preferences.

Do I need lab tests?

Not usually. Your clinician will decide if labs are needed based on your intake and consultation. Many women can begin without labs and complete testing later if appropriate.

What conditions do you treat?

We focus on symptoms related to hormonal changes in perimenopause, menopause, and midlife health. This includes fatigue, weight gain, mood swings, sleep disruption, and related concerns.

Is Hemma a medical provider?

No. Hemma Wellness is not a medical practice. We partner with U.S. licensed clinicians who handle all clinical evaluations, prescriptions, and follow ups. We provide education, coordination, and a supportive digital experience.

Do you offer care for weight loss?

Yes. We offer evidence-based weight management programs, including GLP-1 medications, combined with lifestyle guidance and regular follow-ups.

Can you help with sleep problems?

Yes. Licensed providers can recommend safe treatment options and supportive tools to help improve sleep quality.

Do you offer mental health support?

Yes. We provide access to licensed therapists through secure video sessions, tailored to your needs.

Getting Started

How do I get started?

Join the waitlist! Once services open, you'll be invited to book a virtual consult with a licensed provider.

How quickly can I begin treatment?

Most patients complete an intake, meet virtually with a provider, and begin their plan within 1–2 weeks.

How much does it cost?

Pricing varies based on your treatment plan.

Is there a free consultation?

We often offer an introductory virtual visit at a reduced cost to help you assess if Hemma is the right fit.

Medication & Treatment

Where do the medications come from?

All prescriptions are filled by U.S.-based, licensed compounding pharmacies that meet federal and state quality standards.

Are compounded hormones FDA-approved?

Compounded hormones are not FDA-approved as individual formulas. However, the individual ingredients are FDA-regulated, and compounding is a widely used approach when personalization is needed.

Are GLP-1 medications safe?

When prescribed and monitored by a licensed clinician, GLP-1s are considered safe for eligible patients. They are always personalized to your health profile.

What if I have side effects?

Our care model includes follow-up consults to adjust your treatment. You’ll also have access to support resources and symptom tracking tools.

Availability & Access

Do you operate in all 50 states?

Yes. Our telehealth partners are licensed in all 50 states. Availability may vary slightly depending on provider licensure in your state.

Do I need to visit a clinic in person?

No. All care is delivered virtually, with prescriptions shipped to your home.

Are services available in rural areas?

Yes. As long as you live in the U.S., you can access Hemma’s programs, no matter your location.

Can I use Hemma if I’m outside the U.S.?

Not at this time. We currently serve U.S. residents only.

Subscription & Billing

What’s included in my subscription?

Most plans include your virtual consult, personalized hormone plan, prescription coordination, ongoing check-ins, and access to our member platform.

Can I pause or cancel?

Yes, of course. Subscriptions are flexible and can be paused or canceled with notice. You won’t be locked into long-term contracts.

What happens if I miss a dose or refill?

Your provider will help adjust your plan. You’ll also receive reminders and ongoing support to stay on track.

Do you sell supplements or wellness products?

Yes – soon. We are introducing science-backed supplements, digital tools, and educational resources to support your midlife wellness journey.

Is my data secure?

Absolutely. Hemma operates with HIPAA-compliant infrastructure and does not share personal health data without your explicit consent.

Be the first to know when Hemma opens

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Disclaimer
Hemma Wellness Group provides educational resources, digital tools, and access to licensed healthcare professionals through affiliated U.S. platforms. We do not provide medical care, and the information on this website is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or a qualified healthcare provider regarding any medical concerns. If you are experiencing a medical emergency, call 911 or seek emergency care immediately. Use of this website and related services does not establish a doctor-patient relationship with Hemma Wellness Group or its team. All clinical services are delivered by licensed U.S. providers through secure, HIPAA-compliant platforms.